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Basic Support Package
1. Basic Support Package Email Support Response time: Up to 48 hours Knowledge Base Access Self-service articles and FAQs Community Forum Access to user discussions and peer support Limited Phone Support Available during business hours (Mon-Fri, 9 AM – 5 PM)
Description
1. Basic Support Package
- Email Support
- Response time: Up to 48 hours
- Knowledge Base Access
- Self-service articles and FAQs
- Community Forum
- Access to user discussions and peer support
- Limited Phone Support
- Available during business hours (Mon-Fri, 9 AM – 5 PM)
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